Minimum MRC commitment
Catalog row in Vendor License Programs · Cited
- Kind
- Commitment / consumption
- Term
- Subscription Term on the Transaction Document
- Definition
- Customer commits to a minimum monthly recurring charge for CXone cloud services for the Subscription Term, invoiced monthly in arrears with variance billed monthly.
- Commercial rules
- Excludes NRC and Network Connectivity charges; concurrent users above the minimum are billed at the then-current list price.
- Applies to
- NiCE CXone and CXone Integrated on an MRC model
- Related metrics