Configured User
Catalog row in Vendor License Metrics · Cited
- Unit
- User
- Aliases
- Named Agent; Named User
- Definition
- Cloud Services Terms of Use and Delivery Policy: "Configured User(s)" or "Named Agent(s)" means the number of uniquely identified Customer employees, agents, traders or contractors who will have one or more interactions processed by the Cloud Services each month.
- Counting rules
- Identities may vary, so agents can be added and removed as long as the number of users having monthly interactions does not exceed the licensed capacity.
- Floors / minimums
- Licensed capacity on the Transaction Document; Minimum Commitment applies.
- Applies to products
- NiCE CXone
- Product category