NICE
NICE (styled NiCE) makes customer experience and contact-centre software, centred on the CXone cloud platform with routing, workforce engagement, analytics and AI agents. CXone is sold as subscription suites priced per agent per month, with some add-ons priced on application.
Licensing at a Glance
- Subscription
CXone is offered as Omnichannel, Essential, Core, Complete and Ultimate suites, with listed prices per agent per month starting at US$110.[1]
Voice biometrics, EHR integration and the proactive engagement AI agent are add-ons to the industry packages.[2]
Some industry offerings, such as NiCE for Education, are priced on application.[3]
NICE publishes a separate privacy notice for CXone Cloud Services and separate tariffs, rates and terms for its interstate telecommunications services.[4]
Products
- NiCE CXoneCall & Contact Center Software
- CXone Workforce EngagementWorkforce Management Software
References
- CXone Packages and Pricing | NiCE · nice.com · retrieved 2026-09-27
- CXone Packages and Pricing | NiCE · nice.com · retrieved 2026-09-27
- CXone Packages and Pricing | NiCE · nice.com · retrieved 2026-09-27
- Legal Policies and Guidelines | NiCE · nice.com · retrieved 2026-09-27