Standard Support
Catalog row in Vendor License Programs · Cited
- Kind
- Maintenance and support
- Term
- 12 months, renewable
- Definition
- Technical Support included in the Standard Support offering; for perpetual licences it is priced as a percentage of the licence fee.
- Commercial rules
- Standard Support for perpetual licences runs for 12 months from delivery and is separately stated on the order form; for term licences it is included in the term licence fee. Support cannot be renewed for a subset of the licensed Products.
- Applies to
- Strategy ONE Products