Extended, Premier and Elite Support are add-ons to Standard Support on a per DSI basis
Catalog row in Vendor License Evidence · Cited
- Kind
- Documentation excerpt
- Excerpt
- Extended Support, Premier Support, and Elite Support are sold as add-on offerings to Standard Support, on a per DSI basis.
- Locator
- Technical Support Policies and Procedures, Appendix A
- Applies to
- Extended, Premier and Elite Support are add-ons to Standard Support on a per DSI basis
- Supports rules
- Related metrics
- Related programs