Elite Support allows eight Support Liaisons and 24/7 telephone support for P1 and P2
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Technical Support Policies appendix: Elite Support provides 24/7 telephone support for P1/P2 critical issues and dedicated Support Engineers, with six additional Support Liaisons (8 total).
- Applies when
- Choosing a support level
- Applies to
- Strategy Elite Support
- Related metrics
- Related programs