Support is sold per DSI, a metadata database or related set of them
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Technical Support Policies appendix: support levels are sold for a particular DSI, defined as a single Strategy ONE metadata database or a set of related metadata databases (production, development, testing) accessed by the Products on an order.
- Applies when
- Buying or renewing support
- Applies to
- Strategy Technical Support
- Related metrics
- Related programs