Extended, Premier and Elite Support are add-ons to Standard Support on a per DSI basis
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Technical Support Policies appendix: Extended Support, Premier Support and Elite Support are sold as add-on offerings to Standard Support, on a per DSI basis.
- Applies when
- Choosing a support level
- Applies to
- Strategy Technical Support
- Related metrics
- Related programs