LICENSEWARE
ConnectWise Program

ConnectWise SaaS Evaluation Period

Catalog row in Vendor License Programs · Cited

Kind
Evaluation
Term
14 days from receipt of ConnectWise Portal login; Help Desk 30 days
Definition
SaaS Addendum §3.3.1: an evaluation period of fourteen days from receipt of the log-in information, during which "a limited version of the ConnectWise Offering shall be provided to Client at no charge solely for Client to use for evaluation purposes."
Commercial rules
Evaluation is limited to the internal network and up to five End User sites (Help Desk: one site, 25 seats). If SaaS Agents are not removed before the evaluation ends, the customer is deemed to have bought a full subscription at full prices with a minimum of USD 250 per month.
Applies to
SaaS Offerings licensed for Managed Services where an evaluation period is indicated on the ConnectWise Portal (for example RMM).
Related metrics
Esc