Contact Center packages available on concurrent licences
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Contact Center Pricing: the Essentials, Premium and Elite packages are priced per user per month, and the plan card notes that a concurrent licence is available as an alternative to per-user licensing. (vendor page undated; as published on 2026-09-30)
- Applies when
- Choosing between named-user and concurrent Contact Center licensing.
- Applies to
- Zoom Contact Center Essentials, Premium, Elite.
- Related metrics