LICENSEWARE
Zendesk Metric

Messaging Integrations message

Catalog row in Vendor License Metrics · Cited

Unit
Message
Definition
Service-Specific Terms: use of the Messaging Integrations "is subject to a usage limit of 50,000 messages per month processed through the Messaging Integrations per Agent licensed to use the Messaging Integrations."
Counting rules
The limit is cumulative across licensed Agents (5 Agents = 250,000 messages per month).
Floors / minimums
50,000 messages per Agent per month.
Applies to products
  • Zendesk Suite
  • Sunshine Conversations
  • Zendesk messaging
Related metrics
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