Zendesk Evidence

Cumulative message limit

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "The usage limit is cumulative, meaning if Customer has 5 Agents authorized to use the Messaging Integrations, the total usage limit for Customer's Account is 250,000 messages processed through the Messaging Integrations per month."
Locator: Service-Specific Terms, Messaging Integrations
Applies to: Messaging Integrations: 50,000 messages per licensed Agent per month
Supports rules: Messaging Integrations: 50,000 messages per licensed Agent per month
Related metrics: Messaging Integrations message
Agent
Sources: Supplemental terms: Zendesk's service-specific terms