Professional Site Support is optional and site-level, while chat and email support stay free
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Professional Site Support is an optional paid tier for a single physical site; Physical Security devices at the site are included in the same site-level licence; existing chat and 24/7 email support remain free of charge.
- Applies when
- Buying priority phone support
- Applies to
- Professional Site Support
- Related metrics
- Related programs