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TeamViewer Metric

AI credit (Credit-based License)

Catalog row in Vendor License Metrics · Cited

Aliases
TeamViewer AI credits
Definition
Product Specification: “Credit-based License: This model uses AI credits as the primary licensed unit. AI credits are consumed in accordance with the applicable AI Credit Consumption Policy available at https://www.teamviewer.com/en/legal/ai-terms/.”
Counting rules
Monthly allocations are non-transferable and expire at the end of each calendar month; additional credits are an annual subscription Add-On co-termed to the main licence, reset on renewal and do not roll over. AI Credit Consumption Policy (25 August 2026): Session Insights 1 credit per session summary; Tia contextual assistance 1 credit per in-session chatbot usage instance; Tia Scripting 5 credits for initial generation and 1 per refinement; advanced packages tiered by conversation size.
Floors / minimums
Monthly allocation with the AI add-on: Business 25, Premium 50, Corporate 100, Tensor 150; TeamViewer ONE 1 AI credit per Endpoint per month.
Applies to products
  • TeamViewer AI
  • Session Insights
  • Tia (TeamViewer Intelligent Agent)
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