End User
Catalog row in Vendor License Metrics · Cited
- Unit
- User
- Aliases
- Request user; employee
- Definition
- Managing Admins and End Users: "End Users are the people your service desk supports. In most organizations, this is the entire employee base." End Users access SysAid only through the Self-Service Portal.
- Counting rules
- Not a charged metric in current plans: the FAQ states SysAid includes unlimited end users. The documentation notes that where an edition includes an End User limit, disabled End Users do not count against it.
- Floors / minimums
- None published; unlimited end users per FAQ.
- Applies to products
- SysAid Professional
- SysAid Enterprise
- SysAid On-Premises
- Related metrics