LICENSEWARE
SysAid Rule

End Users do not consume admin licences

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
End Users never consume admin licences; where an edition has an End User limit, disabled End Users do not count against it. (effective 2026-07-30)
Applies when
Counting users who only use the Self-Service Portal.
Applies to
All SysAid editions.
Related metrics
Esc