LICENSEWARE
SysAid Rule

A person is either an Admin or an End User, never both

Catalog row in Vendor License Rules · Cited

Kind
Definition
Statement
Each person in SysAid holds exactly one user type, Admin or End User; the type determines licence consumption. (effective 2026-07-30)
Applies when
Classifying users for licence counting.
Applies to
SysAid Spaces.
Related metrics
Esc