DSI (support unit)
Catalog row in Vendor License Metrics · Cited
- Unit
- DSI (metadata database or set of related metadata databases)
- Aliases
- Data source instance
- Definition
- Technical Support Policies appendix: "A DSI is defined as a single Strategy One metadata database or a set of related Strategy One metadata databases (such as for production, development, testing, etc.) that will be accessed by the Products specified on an order."
- Counting rules
- Standard Support is the base level; Extended, Premier and Elite Support are sold as add-on offerings to Standard Support on a per DSI basis, with 2, 4, 6 and 8 Support Liaisons respectively.
- Floors / minimums
- One Standard Support subscription per DSI.
- Applies to products
- Technical Support Services
- Product category