LICENSEWARE
HubSpot Metric

Contact (legacy contacts pricing)

Catalog row in Vendor License Metrics · Cited

Unit
Contact
Aliases
Contact; legacy Marketing Hub contacts
Definition
Customer Terms of Service s.1: "Contact" means a single individual (other than a User) whose information is stored by you in the Subscription Service. Under the legacy Marketing Hub terms all Contacts count toward the Maximum Contacts.
Counting rules
Legacy Marketing Hub: HubSpot reviews the number of Contacts between 40 and 25 days before the next Billing Period (Professional, Enterprise) or on the last day of the Billing Period (Starter) and moves the subscription to the matching tier. Contacts removed only temporarily to avoid a fee increase may still be counted.
Floors / minimums
Per Order Form; tier prices per the Product & Services Catalog and Legacy Marketing Hub page.
Applies to products
  • Marketing Hub (legacy contacts pricing)
Related metrics
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