LICENSEWARE
HubSpot Rule

Switching from legacy pricing sets all contacts to marketing

Catalog row in Vendor License Rules · Cited

Kind
Compliance
Statement
Product Specific Terms s.3.3.2: when a customer moves from legacy contacts pricing to a Marketing Contacts subscription, all Contacts are designated Marketing Contacts by default; an unintended tier upgrade applies immediately and cannot be refunded unless non-marketing contacts are designated first.
Applies when
Migration from legacy contacts pricing.
Applies to
Legacy Marketing Hub customers migrating to Marketing Contacts.
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