Named user
Catalog row in Vendor License Metrics · Cited
- Unit
- User
- Aliases
- Named licence; named license model
- Definition
- A Genesys Cloud licence tied to a specific, identifiable user. Pricing page: "With a Named license, a named user may access Genesys Cloud CX any time."
- Counting rules
- Anyone logged in to the service during the billing period is a billable named user and is billed at the highest user type licence assigned during that period, regardless of login duration. Users above the purchased count are billed as overage.
- Floors / minimums
- No floor stated beyond the quantity committed on the Services Order; named and concurrent models may not be mixed.
- Applies to products
- Genesys Cloud CX
- Applies to editions
- CX 1
- CX 2
- CX 3
- CX 4
- Product category