Services Order commitment and overage
Catalog row in Vendor License Programs · Cited
- Kind
- Commitment / consumption
- Term
- Initial Subscription Term set on the Services Order
- Definition
- Genesys invoices committed subscription fees in advance and charges excess usage monthly in arrears at the Services Order pricing.
- Commercial rules
- Unused committed quantities are forfeited and have no cash value; prepaid amounts are non-refundable and Services Orders are non-cancelable; payment due within 30 days; late interest 1.5% per month.
- Applies to
- Direct Genesys Cloud customers
- Related metrics