Month-to-month billing after term end
Catalog row in Vendor License Programs · Cited
- Kind
- Post-term billing
- Term
- Month-to-month until a new order or cancellation
- Definition
- When a Services Order term ends, billing moves automatically to month-to-month at published rates, in arrears.
- Commercial rules
- Service continues without interruption; no prepay option; standard rates replace contracted rates and are typically higher; the customer success manager must be contacted to renew and restore prior pricing.
- Applies to
- All Genesys Cloud subscription types
- Related metrics