Customer Center User
Catalog row in Vendor License Metrics · Cited
- Unit
- User account
- Aliases
- Customer Center account
- Definition
- Customer Center FAQ: any employee at an Ellucian customer site may have a Customer Center account if the institution is active and in good standing with a current maintenance plan.
- Counting rules
- Accounts are verified (employment confirmation may take up to five days). Baseline permissions cover Community, Documentation, Ideas, Knowledge Articles and Training; Actionline cases, Cloud cases, the Download Center and Ethos tools need institution approval.
- Floors / minimums
- None stated; no cap on the number of accounts is published.
- Applies to products
- Customer Center
- Product category