Ellucian Rule

The institution must be active and in good standing with a current maintenance plan

Catalog row in Vendor License Rules · Cited

Kind: Compliance
Statement: Customer Center FAQ: any employee at an Ellucian customer site may have an account, provided the institution is active and in good standing with a current maintenance plan.
Applies when: Account creation.
Applies to: Customer Center
Related metrics: Customer Center User
Active maintenance agreement (Customer Center eligibility)
Related programs: Ellucian support through the Customer Center (Action Line and Cloud)