Ellucian Rule

Customer Center access is limited to institutions on an active maintenance agreement

Catalog row in Vendor License Rules · Cited

Kind: Entitlement
Statement: Customer Center FAQ: access is limited to employees at institutions on an active maintenance agreement supported by Ellucian.
Applies when: Lapsed maintenance.
Applies to: Customer Center
Related metrics: Active maintenance agreement (Customer Center eligibility)
Customer Center User
Related programs: Institution License Agreement and maintenance agreement
Ellucian support through the Customer Center (Action Line and Cloud)