LICENSEWARE
ControlUp Metric

Named User (ControlUp)

Catalog row in Vendor License Metrics · Cited

Unit
Named User
Aliases
Named Users; Unique Users
Definition
SaaS Agreement Exhibit A: "“Named User/s” refers to any individual on Customer’s behalf who has been authorized by Customer to use the Software."
Counting rules
For ControlUp for VDI, named users are counted for RDSH/VDI and non-RDSH/VDI machines, using the maximum of Real-Time DX historical data or unmanaged Citrix/Horizon sessions. The same username in an Azure VM and a Citrix VM counts once; agentless unmanaged VMs, agentless cloud instances and general-purpose servers are not counted. The current count is shown in the Unique Users widget of the Session Activity report.
Floors / minimums
None published.
Applies to products
  • ControlUp for VDI (Real-Time DX)
  • ControlUp ONE
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