Orders are non-cancellable and usage reductions earn no refund
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- SaaS Agreement s.13.2: each Order is a binding, non-cancellable commitment for the full Order Term; the customer may not terminate or reduce scope for convenience, and lower usage gives no refund, credit or fee reduction.
- Applies when
- Usage falls during an Order Term.
- Applies to
- All SaaS Orders.