LICENSEWARE
ConnectWise Metric

ScreenConnect access agent (agent-based license)

Catalog row in Vendor License Metrics · Cited

Unit
Installed access agent
Aliases
Unattended access agent; agent-based licensing
Definition
ScreenConnect Cloud licensing: "The number of licenses dictates how many access agents you can have installed."
Counting rules
One licence per installed access agent; any number of host accounts may connect to the agents and simultaneous connections are unlimited (Cloud licensing; Remote Access pricing FAQ). The number of supported devices is changed by updating the subscription in the cloud portal.
Floors / minimums
Minimum 25 agents on the Remote Access pricing page; above 1,000 agents by sales quote.
Applies to products
  • ScreenConnect Remote Access (Unattended Access)
Related metrics
Esc