LICENSEWARE
ConnectWise Rule

ScreenConnect SaaS usage cannot be decreased mid-term

Catalog row in Vendor License Rules · Cited

Kind
Floor / minimum
Statement
ScreenConnect SaaS EULA §5(a): usage may not be decreased during the term; decreases take effect only from the following term, and recurring services are billed until cancelled. (effective 2021-04-26)
Applies when
Customer wants fewer licences during a term
Applies to
ScreenConnect Cloud subscriptions under the SaaS EULA
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