per concurrent user
Catalog row in Vendor License Metrics · Cited
- Unit
- Concurrent User
- Aliases
- Per concurrent user; Floating license (AR System)
- Definition
- UOM definition: "A license is required for the maximum number of individual employees or contractors of Customer to whom simultaneous access has been granted to the Product on a computer or multiple computers."
- Counting rules
- Peak number of simultaneous users. In AR System the per concurrent user measure corresponds to the Floating licence type, released to the pool after a timeout (default 2 hours, minimum 1 hour). Concurrent usage is measured by adding the peak usage of all production instances.
- Floors / minimums
- No minimum published; related measures "per concurrent access license" count sessions in packs of 5.
- Applies to products
- BMC Helix ITSM OnPrem
- Remedy ITSM
- BMC Helix Service Management OnPrem
- Other BMC Products sold per concurrent user
- Related metrics
- Product category