Helix Service Management Suite licensing model (2023)
Catalog row in Vendor License Programs · Cited
- Kind
- Upgrade / migration right
- Term
- Optional conversion.
- Aliases
- Suite licensing; Helix Service Management Suite
- Definition
- BMC Helix: a licensing model that "includes licenses for BMC Helix Innovation Suite, AR System server-based applications, BMC Helix Innovation Studio-based applications, BMC Helix ITSM, and all Service Management applications", in Standard and Advanced suites, each as Named User and Concurrent User.
- Commercial rules
- Opt-in. BMC SaaS Operations (SaaS) or the Suite Licensing Opt-in Utility (on-premises) converts classic licences and produces a report of impacted users and recommended licences.
- Applies to
- BMC Helix ITSM, Innovation Suite and Service Management customers on classic licences.