Helix ITSM OnPrem may run on non-production instances without extra fees
Catalog row in Vendor License Rules · Cited
- Kind
- Entitlement
- Statement
- BMC Helix Licensing FAQ: BMC Helix ITSM OnPrem may be used on instances used exclusively for development and test without additional fees; non-production instances may not have a higher concurrent user limit than the largest production instance, and concurrent usage is measured by adding production peaks. (vendor document undated; as published on 2026-09-27)
- Applies when
- Development and test environments.
- Applies to
- BMC Helix ITSM OnPrem and BMC Helix Custom Applications OnPrem.
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