Zscaler Evidence

ZIA Service Availability Agreement of 99.999% of transactions (excerpt)

Catalog row in Vendor License Evidence · Cited

Kind: Rule excerpt
Excerpt: "The SaaS will be available to accept and process 99.999% of Customer’s Transactions and Sessions during every month Customer uses the SaaS (the “ZIA Service Availability Agreement”)."
Locator: SLA, Service Level Agreements for ZIA §1
Applies to: ZIA Service Availability Agreement of 99.999% of transactions
Supports rules: ZIA Service Availability Agreement of 99.999% of transactions
Related programs: SLA Service Credits
Sources: Zscaler Service Level Agreements and Support Service