Zendesk Evidence

Ticket storage per agent

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "All Service Plans allow Customer to store tickets created in Zendesk, up to a maximum storage volume per agent."
Locator: Service-Specific Terms, Zendesk Ticket Storage Functionality
Applies to: Storage limit is a base amount plus a per-agent allocation
Supports rules: Storage limit is a base amount plus a per-agent allocation
Related metrics: Data and file storage per agent
Agent
Sources: Supplemental terms: Zendesk's service-specific terms