LICENSEWARE
Zendesk Rule

Storage limit is a base amount plus a per-agent allocation

Catalog row in Vendor License Rules · Cited

Kind
Usage limit
Statement
Each account has 10 GB of data and 10 GB of file storage plus a per-agent amount that rises with plan level; Zendesk reserves the right to charge for or curtail usage above the limit.
Applies when
Accounts with large ticket or attachment volumes.
Applies to
Zendesk Suite and Support.
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