TOPdesk Evidence

On Premises maintenance is included, but older versions get no defect repair (evidence 1)

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "Maintenance is part of the subscription to the software. This means that TOPdesk will provide the Customer with the latest version of the software during the term of the agreement."
Locator: GTC 2021 §21.1
Applies to: On Premises maintenance is included, but older versions get no defect repair
Supports rules: On Premises maintenance is included, but older versions get no defect repair
Related programs: TOPdesk On Premises subscription (Virtual Appliance)
Sources: TOPdesk General Terms and Conditions 2021