LICENSEWARE
Palo Alto Networks Evidence

Support contract grace period 30 or 90 days from shipment

Catalog row in Vendor License Evidence · Cited

Kind
Policy excerpt
Excerpt
"The support contract start date is determined by the timing of the applicable hardware or software shipment but we provide a grace period—30 days in North America and 90 days outside North America—to allow for in-transit shipment time and end-user setup time."
Locator
Grace Periods, Support Contracts
Applies to
Support contracts start at registration or 30/90 days after shipment
Related programs
Esc