Palo Alto Networks Source

Grace Periods policy

Catalog row in Vendor License Sources · Cited

Kind: Policy
Format: HTML
Applies to: Start dates of warranty, support contracts, attached subscriptions, term-based offerings, VM-Series perpetual bundles, Software NGFW Credits and Enterprise Agreements.
Aliases: Grace Period Policy (incorporated by reference in EULA s.2(e)). The page carries no effective or revision date.
Evidence: Support contract grace period 30 or 90 days from shipment
Attached subscriptions 90-day activation grace
Term-based offerings have no grace period
Software NGFW Credits have no grace period
Enterprise Agreements have no grace period
Support renewals backdated to end of previous contract