Mitel Evidence

ACD Active Agent licences are concurrent and cannot be over-allocated

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: "ACD Active Agent license: permits concurrent usage license—one required for each concurrent agent log in."
Locator: GIG s.3.1 User Licensing
Applies to: ACD Active Agent licences are concurrent and cannot be over-allocated
Supports rules: ACD Active Agent licences are concurrent and cannot be over-allocated
Related metrics: ACD Active Agent License
Sources: MiVoice Business General Information Guide, Release 10.4