MiVoice Business General Information Guide, Release 10.4
Catalog row in Vendor License Sources · Cited
- Kind
- Product documentation
- Format
- Applies to
- Licensing chapter (s.3.1): CapEx vs OpEx, perpetual vs subscription, Standalone, Non Shared Enterprise and Enterprise Licensing (DLM), user licence types, UCC licensing, trunking licences. Document Version 1.0, dated July 2025 (month only), so effectiveDate null.
- Aliases
- GIG
- Evidence
- MiVoice Business is bought CapEx with annual SWA or OpEx including SWA
- Licences are perpetual or subscription; subscription bundles trunks and Teleworker
- All licences in a DLM must be perpetual or all subscription
- Enterprise Licensing moves licences without Mitel involvement
- Three licence management types: Standalone, Non Shared Enterprise, Enterprise Licensing
- Multi-device User licence vs Personal Ring Group
- Each Personal Ring Group member consumes an IP User license
- ACD Active Agent licences are concurrent and cannot be over-allocated
- SIP trunks are licensed per simultaneous call
- MiVoice Analytics extension licences are named, not concurrent