Mimecast Evidence

SLA reasonable usage limit three times average user

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "The reasonable usage limit for Services which include archiving, journaling or SMS messaging is three times the typical average user (as per internal benchmarks)."
Locator: SLA A.7 Service Level Conditions
Applies to: SLAs exclude usage above three times the typical average user
Supports rules: SLAs exclude usage above three times the typical average user
Related metrics: Permitted User
Sources: Mimecast Service Levels and Support Description