ManageEngine Evidence

Perpetual licences exclude support and updates unless maintenance is bought

Catalog row in Vendor License Evidence · Cited

Kind: Quote
Excerpt: "Technical support, including online access to product documentation, product updates, upgrades, service packs, email and phone support, is not included as part of perpetual license."
Locator: EULA §5 Technical support
Applies to: Perpetual licences exclude support and updates unless maintenance is bought
Supports rules: Perpetual licences exclude support and updates unless maintenance is bought
Related programs: Perpetual License
Annual Maintenance and Support (AMS)
Sources: ManageEngine End User License Agreement and Terms of Sale