Kaseya Evidence

Kaseya supports only direct purchasers with an active Subscription

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "Kaseya is responsible for providing technical support only to those entities that purchase directly from Kaseya, and only if a Subscription is in effect and the applicable Fees have been paid."
Locator: Master Agreement §10 Technical Support
Applies to: Kaseya supports only direct purchasers with an active Subscription
Supports rules: Kaseya supports only direct purchasers with an active Subscription
Related metrics: License Unit
Sources: Kaseya Master Agreement