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Freshworks Evidence

Renewal fees are adjusted and discounts lapse if quantities or plans are reduced

Catalog row in Vendor License Evidence · Cited

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Contract excerpt
Excerpt
"Furthermore, any discounts or price protections previously provided by Freshworks will not apply to renewal if Customer’s overall number of Users, Service Plan (including any add-ons), or contract terms are reduced or lowered from the prior Subscription Term."
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Terms §6(c) Fee Adjustments
Applies to
Renewal fees are adjusted and discounts lapse if quantities or plans are reduced
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