Freshworks Evidence

Occasional agents are unlimited and not charged monthly

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: "You can add an unlimited number of Occasional Agents to your help desk and not be charged for these agents every month."
Locator: Occasional Agents section
Applies to: Occasional agents are unlimited and not charged monthly
Supports rules: Occasional agents are unlimited and not charged monthly
Related metrics: Day Pass
Agent
Sources: Defining Full-time Vs. Occasional Agents in your Service Desk