LICENSEWARE
Freshworks Evidence

An occasional agent consumes one Day Pass per day of agent-portal access

Catalog row in Vendor License Evidence · Cited

Kind
Documentation excerpt
Excerpt
"The occasional agent uses up a Day Pass for every day they log into the support portal. The pass is valid only for the day and expires at the end of the day (00:00 hrs), irrespective of the time when you first logged in for the day."
Locator
Occasional Agents section
Applies to
An occasional agent consumes one Day Pass per day of agent-portal access
Related metrics
Esc