New Relic data ingest and compute pricing covers the consumption meters of New Relic’s usage-based pricing. Users are one billing factor (see New Relic user types and editions). The other factors are the amount of telemetry stored, measured in GB Ingested, and, for some customers and features, compute measured in Compute Capacity Units (CCUs). The billing documentation lists the pricing combinations as “Data + User or Data + Core Compute for full-stack observability and Advanced Compute for Intelligent Observability”.[1]
Editions
The data meter is the same on every edition. All editions include 100 GB of data ingest per month free.[4] Above that, the customer pays the price of its data option. The two options cannot be mixed. The Usage Plan states that a customer “may only utilize one data option at any given time”.[2]
| Option | List price beyond 100 GB | Retention and limits |
|---|---|---|
| New Relic - Data (original data) | USD 0.40 per GB | Default retention of at least 8 days; query limit of 20 billion data points per minute[1] |
| New Relic - Data Plus | USD 0.60 per GB | Up to 90 days extended retention; query limit of 60 billion data points per minute[1] |
Prices are from the Usage Plan.[2] Data Plus also brings FedRAMP Moderate and HIPAA eligibility for Enterprise customers, advanced log obfuscation and enhanced streaming and historical-data export.[4] The pricing page shows Enterprise data prices as “Contact Sales”.[4] Catalog proof: One edition and one data option at a time.
Metrics
GB Ingested. The contract definition covers “metrics, events, logs, traces, or other telemetry data sent to or generated by the Products for the benefit of the Customer”. “A GB is defined as 1 billion bytes”.[3]
GB Month. This unit measures “the volume of data and length of time stored”, rounded up to the nearest integer. It is the unit for Live Archives.[3][2]
Compute Capacity Unit (CCU). A CCU is the compute capacity consumed for a successfully run action, such as loading a page, executing a query, evaluating an alert condition or invoking an API call. The unit may name the CCU type (Core or Advanced) and the data region.[3]
Advanced Compute Capacity Unit (aCCU). This is the unit of the Advanced Compute add-on, listed at USD 0.60 per CCU.[2]
Synthetic Check. A check is a single run of a synthetic monitor reporting response time and success or failure.[11] Checks beyond the edition’s allowance cost USD 0.005 each.[2]
Counting / floors
What is billed as data. “Ingested data” is the data stored after New Relic applies data trimming and transformation rules. In the documentation’s words, “it’s not the amount of raw data sent to New Relic, but the size of the data that actually ends up being stored”.[1] Drop rules and filters applied before storage therefore reduce the bill. Catalog proof: GB Ingested counts stored data after trimming and transformation.
What is not billed as data. Data used by features generally does not count. The documentation’s examples are basic alerting events such as NrAiIncident, data created by aggregating raw data (aggregated infrastructure and dimensional metric data), golden metrics, synthetic monitor checks, usage tracking data such as NrConsumption, and account administration data such as NrIntegrationError and NrAuditEvent.[1] Catalog proof: Feature-generated data does not count towards GB Ingested.
Rounding and pre-release data. Monthly GB Ingested is rounded up to the nearest integer. The documentation’s example is 100.2 GB, which counts as 101 GB.[1] Telemetry from preview or pre-release software counts as GB Ingested.[3] Catalog proof: Monthly GB Ingested is rounded up to a whole GB; A GB is 1 billion bytes and includes pre-release telemetry.
Free tier cut-off. At 85% of the free 100 GB, New Relic sends an email and an in-platform alert. When the limit is exceeded, “Data ingest will cease and you will lose access to the platform” until the organization upgrades or the next month starts.[4] Paid editions are not cut off. They pay per GB above 100 GB.[2] Separately, all accounts are subject to data volume and rate limits that can lead to sampling or temporary pauses in data collection.[10] Catalog proof: Free edition stops ingest and access above 100 GB a month.
Add-ons
| Add-on | Unit | List price |
|---|---|---|
| EU Data Center add-on | GB Ingested | USD 0.05 |
| Extended Retention add-on | GB Ingested | USD 0.05 per 30 days added retention |
| New Relic Synthetic Checks add-on | 1 Check | USD 0.005 |
| Live Archives | GB Month | USD 0.007 |
| Advanced Compute | Advanced CCU | USD 0.60 |
All prices are from the Usage Plan, which states that list prices are monthly, in US dollars, “promotional and subject to change”.[2] Extended retention applies to all data types, not only logs. Live Archives extends log storage up to seven years and “also requires Advanced Compute”.[1]
Core Compute and Advanced Compute
Core Compute. This is the alternative to per-user pricing. It is “consumption-based pricing for full-stack observability capabilities with unlimited users”, billed on Core CCUs consumed by queries, alerts, API calls and page loads. It is in Public Preview, and customers who want it contact their account executive.[1] The pricing page offers Pro and Enterprise customers optional “full consumption pricing with no user licenses”.[4] Data is still billed per GB under this model.[5] Catalog row: Data + Core Compute pricing model.
Advanced Compute. This add-on can be combined with either model. It is “measured in Advanced Compute Capacity Units (aCCUs)” and gives access to Intelligent Observability features.[1] The documentation’s capability table lists CodeStream, Cloud Cost Intelligence, Live Archives, New Relic AI, Workflow Automation, Agentic AI, Autopilot, Memories, Unlimited Cardinality, Transaction 360, Security RX and Pipeline Control as requiring the Advanced Compute add-on.[1] If full-stack capabilities are combined with an Intelligent Observability feature, the customer is charged the applicable Advanced CCUs.[1]
| Capability group | Data + User | Data + Core Compute | Needs Advanced Compute |
|---|---|---|---|
| APM, infrastructure, Kubernetes, logs, browser and mobile RUM | Included | Included | No |
| Synthetics ping, API and browser test runs | Not included | Included | No |
| Service Architecture Intelligence (scorecards, teams, catalogs, maps) | Included for full platform users | Included | No |
| New Relic AI, Transaction 360, Security RX, CodeStream, Live Archives | Not included | Not included | Yes |
The table is a summary of New Relic’s capability table.[1]
Counting CCUs. New Relic’s compute page states that “There’s no CCU charge for unsuccessful requests due to service errors or queries run to analyze usage”.[5] The Advanced Compute list price is multiplied by 1.15 for accounts in the EU data region.[2] Advanced CCUs are charged whatever the user type, so free basic users who use CodeStream under Advanced Compute generate charges.[1] Catalog proof: CCUs are charged only for successfully run customer actions; EU data region multiplies Advanced Compute list price by 1.15; Basic users can incur Advanced Compute charges.
Controls. Feature Control Manager lets organization administrators activate Intelligent Observability features account by account, so that customers “Only activate and pay for features when you’re ready to use them”.[7] Compute Budgets monitor and alert on CCU usage, but New Relic states that the feature “does not restrict or otherwise monitor consumption of CCUs”.[8] A hard cap is available per user through Compute User Limits, which can block a user’s dashboards, query builder and API calls until month end.[9] The Consumption Management page breaks CCU usage down by account, user and capability and separates billable from non-billable CCUs.[12]
The archived Compute Add On
Before the current Advanced Compute product, New Relic sold a Compute Add On for live archives and other add-ons, also measured in CCUs. It has not been generally available since 2024-10-22.[6] Its list price was tiered, from USD 3.8100 per CCU for the first 100 CCU down to USD 0.1905 above 5,000,000 CCU. Eligible customers with full platform users had a promotional USD 0.5503 per CCU across the first twelve tiers. Multipliers applied for Pro (EU) (1.15), Enterprise (1.33) and Enterprise (EU) (1.5295).[6] Orders that still include it keep these terms “until the end of the applicable Commitment Term unless you amend your Order earlier”.[2] Catalog proof: Compute Add On (archived); Compute Add On tiers apply only to Orders that still include it.
Virtualization & partitioning
The number of hosts, containers, serverless functions or CPUs does not change the price directly. The pricing page states that unlimited hosts, agents, containers, devices, AWS Fargate tasks and cloud functions are included.[4] A larger or more dynamic estate costs more only through the telemetry it produces (GB Ingested) and, under Core Compute, through the queries and page loads run against that data (CCUs).[1]
Cloud / BYOL
The meters apply only inside New Relic’s SaaS platform. Data region is the main cloud-related price lever. The EU region adds USD 0.05 per GB ingested and a 1.15 multiplier on Advanced CCUs.[2] Catalog proof: EU data region multiplies Advanced Compute list price by 1.15.
Programs
How metered usage is paid for depends on the Buying Program. Under Pay As You Go it is billed monthly in arrears. Under a Savings Plan it is deducted from a prepaid Commitment Fee.[2] See New Relic Buying Programs and terms.
Out of scope
- Original product-based meters such as page views, events, spans and per-GB-daily logs, which belong to contracts from before the usage-based model.[11]
- Negotiated data rates and volume discounts in Orders.