MongoDB Enterprise Advanced is MongoDB’s commercial subscription for running MongoDB on infrastructure the customer manages. MongoDB states that it “includes a commercial license for MongoDB Enterprise Server”, which adds capabilities not in Community Edition such as the in-memory storage engine and auditing for self-managed deployments.[2] The subscription is governed by the MongoDB Customer Agreement and an Order Form, and is licensed on the number of Servers stated on the Order Form.[1] The SSPL that governs Community Server and the wider MongoDB licensing landscape are covered in MongoDB licensing.
Editions
MongoDB sells one self-managed commercial offering under this name. The Customer Agreement defines the licensed Software as “the MongoDB Enterprise database software, MongoDB Ops Manager, MongoDB Charts, MongoDB Connector for Business Intelligence, and any other software included with a Subscription”, excluding beta offerings and open source components.[1] The pricing page lists Enterprise Advanced as including MongoDB Enterprise Server, Ops Manager and Cloud Manager, the Kubernetes Operator, enterprise security features, business intelligence integration, a commercial license and consultative support.[3]
Three add-ons are listed for Enterprise Advanced without published prices or terms: the MongoDB Search and Vector Search Add-on, Named Technical Support Engineers, and Extended Lifecycle Support, which “provides ongoing technical support for versions after their EOL”.[3] The Software Support Policy states that the Enterprise Advanced initial response goals also apply to any Software purchased as an add-on to an Enterprise Advanced subscription.[4]
The same Agreement grants a separate royalty-free license to use the Software “in your internal environment for evaluation and development purposes”. Testing, quality assurance and production use require an Enterprise Advanced Subscription.[1] Catalog: Free Evaluation and Development license, Free evaluation license excludes testing, QA and production.
Metrics
Enterprise Advanced has one published metric, the Server. The Customer Agreement defines a Server as “a virtual machine or container that stores data up to the amount of RAM specified on an applicable Order Form”.[1] The RAM size and the price are terms of each Order Form; MongoDB publishes neither, and its pricing page directs buyers to sales.[3]
Counting / floors
Every Server used by an application (Customer Agreement, June 2021). The license is “on the number of Servers stated on the Order Form”, and “You will cover each Server used by an application with an Enterprise Advanced Subscription.”[1] Using the Software “on more Servers than licensed on an Order Form” is prohibited, as is accessing or using it “in a way intended to avoid incurring fees or exceeding usage limits or quotas”.[1] Catalog: Enterprise Advanced: cover each Server used by an application.
Tools only with covered applications. Support, Ops Manager, Cloud Manager, MongoDB Charts and the Connector for Business Intelligence may not be used “in connection with any application that is not covered by an Enterprise Advanced Subscription”.[1] For a licence manager, this means a management tool in use against an uncovered deployment brings that deployment into scope. Catalog: Enterprise Advanced: no direct end-customer access; tools only with covered applications.
End customers. The Software may not be sold, sublicensed or distributed, but may be used “in connection with an application available to your end customers as long as they cannot access the Software directly”.[1]
Other restrictions. The Agreement also prohibits reverse engineering, modification or derivative works, circumventing technical restrictions, and publicly disseminating “performance information about, or analysis of, the Software, including benchmarking test results”.[1]
Affiliates. Affiliates may buy their own Subscriptions, and a customer “may allow an Affiliate to use your Subscriptions as long as you are responsible for the Affiliate’s compliance with this Agreement”. An Affiliate is an organization under more than 50% common control.[1]
Payment, termination and verification
Payment for Subscriptions “is non-refundable”, and neither party may terminate an Order Form for convenience.[1] Either party may end the Agreement for an uncured material breach after 30 days’ written notice. On termination the customer must remove the Software “from all Servers covered by the terminated Subscriptions”.[1]
During the term and for one year after termination, MongoDB “may inspect your records relating to your use of the Software or Consulting Services for the purposes of verifying compliance with this Agreement”.[1] The clause gives no notice period, frequency limit or cost-shifting rule. Catalog: Enterprise Advanced: records inspection during term and one year after. See Software license audit.
Assignment without MongoDB’s consent is void, except to an Affiliate or in a merger or sale of substantially all assets or stock, and never to a MongoDB competitor without consent. Customers in the Americas are under New York law; customers elsewhere are under the law of England and Wales.[1]
Virtualization & partitioning
The Server metric is already a virtual unit: a virtual machine or container bounded by the RAM on the Order Form.[1] MongoDB publishes no rules on physical hosts, processor cores, hard or soft partitioning, or clusters for Enterprise Advanced. A deployment’s count of covered Servers is therefore the number of virtual machines or containers that store data for covered applications, read against the RAM limit on the customer’s own Order Form.
Cloud / BYOL
The product page describes Enterprise Advanced as a self-managed option for on-premises, private or hybrid cloud deployment.[2] The Customer Agreement licenses use “in your internal environment” and does not name public clouds or authorized cloud providers.[1] MongoDB publishes no program to move Enterprise Advanced entitlements onto MongoDB Atlas, which is billed separately under the Cloud Terms of Service (see MongoDB Atlas billing).
Programs
Support policy
Support is delivered under the support policy published on MongoDB’s website. The Agreement says MongoDB will not modify it “in a way that materially and adversely affects your Support”.[1] MongoDB publishes separate Cloud, Software and Legacy support policies.[6] The MongoDB Software Support Policy (last updated 2026-06-30) applies to MongoDB Server 5.0 and later.[4]
| Severity | Enterprise Advanced initial response goal |
|---|---|
| Level 1 | 1 hour |
| Level 2 | 2 hours |
| Level 3 | 4 hours |
| Level 4 | 24 hours |
Severity Levels 1 and 2 are covered 24 x 7 and Levels 3 and 4 during local business hours, by phone or web. Severity 1 and 2 cases must also be phoned in to meet the goal.[4] Support is only available in English, and MongoDB has no obligation to support modified Software, use outside the Documentation, Beta Offerings, or “a version of the Software that has passed its end of life date”.[4] Catalog: No support obligation for software past its end-of-life date or modified by the customer.
Support periods
| Component | Support period (Software Support Policy) | Catalog |
|---|---|---|
| MongoDB Server Major Release | Ends 5 years after the Release Date[4] | Enterprise Advanced support: each MongoDB Server Major Release supported for 5 years |
| MongoDB Server Minor Release (8.2.0 and later) | Ends on the date in the Lifecycle Schedules[4] | None |
| Ops Manager Major Release | Later of 18 months after release or 12 months after the next Major Release[4] | Ops Manager support ends the later of 18 months after release or 12 months after the next Major Release |
| MongoDB Search and Vector Search Major Release | Later of 24 months after release or 12 months after the next Major Release[4] | None |
| SQL Interface, Compass, Spark Connector | 24 months from each Major Release[4] | None |
The Lifecycle Schedules page, which forms part of MongoDB’s Support Policies, lists these Enterprise Advanced MongoDB Server end-of-life dates, among others:[5]
| Release | Release date | End of life |
|---|---|---|
| MongoDB 9.0 | September 2026 | 2031-10-31 |
| MongoDB 8.2 | September 2025 | 2026-07-31 |
| MongoDB 8.0 | October 2024 | 2029-10-31 |
| MongoDB 7.0 | August 2023 | 2027-08-31 |
| MongoDB 6.0 | July 2022 | 2025-07-31 |
| MongoDB 5.0 | July 2021 | 2024-10-31 |
The same page lists Ops Manager 8.0 support ending 2027-10-31 and Ops Manager 7.0 ending 2026-02-28.[5] A deployment on a release past these dates is outside the support obligation unless Extended Lifecycle Support has been bought.[3][4]
Out of scope
- Enterprise Advanced list prices, RAM sizes per Server and discounts, none of which MongoDB publishes.
- Terms of the Search and Vector Search Add-on, Named Technical Support Engineers and Extended Lifecycle Support.
- The Legacy Support Policy for MongoDB Server versions before 5.0.
- OEM and reseller agreements, and archived versions of the Customer Agreement.
- MongoDB Atlas, covered in MongoDB Atlas billing.