The Dataiku License Terms are the standard agreement for Dataiku’s installed, self-managed software, which Dataiku’s legal pages call Dataiku Installed Software.[4] The agreement is made between the entity placing an Order for or accessing the Software and the Dataiku Contracting Entity named on the Order. It consists of the terms and any Orders, and it takes effect on the earlier of the customer’s first access through an online provisioning, registration or order process, or the effective date of the first Order.[1] The version reviewed is headed “Last updated: July 1st, 2026”.[1]
Dataiku publishes a FAQ explaining why it starts negotiations from its own form and what the terms cover.[2] The terms are important for asset managers because the numerical entitlement does not appear in them: the quantity of users, copies and instances lives in the Order, while the License Terms supply the rules for counting, renewal, verification and termination.
Editions
The License Terms do not describe editions. Edition names appear in the Support Policy, which sets different numbers of Designated Support Contacts for Enterprise/Advanced, Business/Standard and Discover/Basic editions.[3] The Support Policy also says that response targets vary with the edition specified in the Order.[3] For the product-line picture, see Dataiku licensing.
Precedence and changes
If the customer has a separate written agreement signed by Dataiku for the Software, its terms prevail over conflicting terms in the License Terms. Business forms, purchase orders and quotes, other than Orders, do not amend the agreement and are for administrative purposes only.[1] Dataiku may modify the agreement with notice; modifications take effect at the earlier of the next Subscription Term or Order, and continued use is acceptance.[1] The Support Policy is outside that mechanism: Dataiku may change it with notice but not so as to materially decrease its overall obligations during a Subscription Term.[1]
Metrics
Section 18 defines the units. A Named User is a User identified individually by name, registered and distinct from concurrent Users; counts are of Named Users, not concurrent users, and substitution is limited to once per calendar year or on departure or role change.[1] A User is any employee or contractor of the Customer or its Affiliates that the Customer allows to use the Software on its behalf.[1] The Scope of Use is the authorised scope specified in the Order, which may include any user, copy, instance or other restrictions.[1] See Named User and Dataiku user profiles and seats.
Licence grant and restrictions
Dataiku grants a non-transferable, non-sublicensable, non-exclusive licence during the Subscription Term to install, copy and use the Software, including through APIs, on systems under the customer’s control and only for internal business purposes, including deployment of customer-created models or other data products.[1] Only Users may access the Software, each User must keep credentials confidential and not share them, and the customer is responsible for its Users’ compliance.[1]
As conditions of the licence, the customer must not: provide access to, distribute, sell or sublicense the Software to a third party; use the Software on behalf of, or to provide any product or service to, third parties; use it to develop a similar or competing product or service; reverse engineer it except where the law permits and with prior notice; modify it or create derivative works; remove proprietary notices; or publish benchmarks or performance information.[1] Breach of these restrictions is an Excluded Claim, so liability for it is outside the liability cap described below.[1] The Software may incorporate third-party open source software listed in the DSS documentation, and where the open source licence requires, that licence applies to that component instead of the agreement.[1] The terms also prohibit use for High Risk Activities, defined to include life support, emergency services, autonomous vehicles, nuclear facilities and military, police or surveillance end-use.[1]
Counting and floors
The Order states the numbers, and the terms add no floor. Two clauses affect the count. First, Affiliates: an Affiliate may enter its own Order, creating a separate agreement, and neither the customer nor an Affiliate has rights under the other’s agreement.[1] Second, renewal: each Subscription Term renews for successive periods with the same length, usage limits and fees unless the parties agree a different renewal Order or either gives non-renewal notice at least 30 days before the end.[1] Unless otherwise agreed, renewal fees are at Dataiku’s then-current rates, regardless of any discounted pricing in a prior Order.[1] The customer’s own non-renewal deadline is therefore a tracked date, and the discount in the expiring Order does not carry over unless agreed.
Virtualization and partitioning
The License Terms do not contain virtualization, partitioning or core-based counting rules. The licence is expressed per Scope of Use and permits installing and copying the Software on systems under the customer’s control within that scope, so copy and instance restrictions in an Order are the controls to read.[1]
Cloud and BYOL
The License Terms apply only to installed software. The customer uses its own infrastructure and the FAQ states that, as the software is self-managed and deployed within the customer’s infrastructure, data a customer inputs is not transmitted, stored or processed by Dataiku, while usage data is collected and transmitted.[2] Hosted use is governed by the separate Cloud Terms (see Dataiku Cloud and Cloud Stacks). Optional AI Services are governed by the AI Services Terms of Use, which the License Terms reference, and Dataiku states it will not use customer data to train AI models.[1] See LLM Mesh and AI Services.
Fees, support and term
Fees
Fees are in the currency stated in the Order. Dataiku may invoice the initial term, a renewal term or Technical Services at any time after the Subscription Start Date; unless otherwise agreed, fees are invoiced in advance, with reimbursable expenses in arrears, and are due within 30 days of the invoice date. Late payments carry a service charge of 1.5% per month or the legal maximum, whichever is less, and all fees and expenses are non-cancellable and non-refundable except under the warranty remedy and the infringement mitigation clause.[1] A good-faith invoice dispute must be notified in writing within 30 days of the invoice date.[1]
Support
Dataiku provides Support during the Subscription Term under the Support Policy.[1] Support is provided in business hours of 9AM to 7PM local time in New York, Paris or Singapore, depending on the customer’s location, and Support and Updates cover the current release and any Major Version released within the prior 12 months, provided the latest Minor Version of that Major Version is installed.[3] Target initial responses are 4 business hours for P1, 8 business hours for P2, 1 business day for P3 and 2 business days for P4.[3] Support is not available for Accelerators, third-party platforms, trials or technical-services deliverables.[3]
Term and termination
Either party may terminate for an uncured material breach within 30 days after notice, if the other ceases operation without a successor, or on bankruptcy-type proceedings.[1] The FAQ states that Dataiku does not offer termination for convenience because pricing reflects commitment to the agreed term, and that there is no acceptance period.[2] On expiry or termination, the licence, Support and Technical Services cease and the customer must immediately cease using the Software and delete or, on request, return all copies.[1]
Programs
- Trials and Betas. Use is for internal evaluation during the designated period or 30 days if none is designated, without warranty, indemnity or support, and with Dataiku’s liability limited to US $500.[1] See Trials and Betas.
- Reseller orders. The customer pays the reseller, order details are those the reseller placed with Dataiku, and Dataiku may terminate use rights if it does not receive the reseller’s payment.[1] See Reseller orders.
- Local law addenda. Dataiku lists addenda for Continental Europe, Germany, the Netherlands, the UK, Ireland and Northern Europe, the Middle East, APAC, Australia and New Zealand, Canada and Japan.[4]
Governing law
Governing law and courts depend on the customer’s Account Country, which is the country of its tax registration number or otherwise its billing address.[1]
| Account Country | Governing law | Courts |
|---|---|---|
| US, Central and South America and regions not listed | New York | State and U.S. federal courts in New York, NY |
| France and Continental Europe (excluding the Netherlands, Switzerland and Germany) | France | Courts of Paris |
| UK, Ireland, Northern Europe, the Netherlands, Switzerland and APAC (excluding Australia and New Zealand) | England and Wales | Courts of England and Wales |
| Germany | Germany | Courts of Hamburg |
| Canada | Ontario and federal laws of Canada | Provincial and federal courts in Toronto |
| Australia and New Zealand | New South Wales | State courts of New South Wales and the Federal Court of Australia |
| Middle East | England and Wales | Dubai International Financial Centre (DIFC) Courts |
Audits and compliance
Within 30 days of Dataiku’s written request, the customer must certify in a writing signed by a senior compliance officer that its use is in full compliance with the agreement, including the Scope of Use. If it exceeds the Scope of Use, it pays for past and ongoing excess use at the rates in the applicable Order.[1] The clause is a self-certification mechanism: it does not describe an on-site audit or a third-party auditor. The Software may also collect and transmit Usage Data to Dataiku, which Dataiku may use internally to operate, improve and support it.[1]
Liability and indemnity
Each party’s aggregate liability is capped at the amounts paid or payable to Dataiku during the prior 12 months under the agreement, or $500 if nothing was paid for the Software or Technical Services concerned; neither party is liable for indirect or consequential damages.[1] Excluded Claims are the customer’s breach of the restrictions, either party’s breach of confidentiality, and indemnification obligations. Local addenda add fraud and similar exclusions for some countries.[1] Dataiku indemnifies for third-party claims that the Software directly infringes patent, copyright, trademark or trade secret, and the customer indemnifies for claims arising from customer materials or its use of the Software, including its output, violating third-party rights.[1] The Software is also subject to export and import restrictions of the United States, France and other governments.[1]
Out of scope
This article does not cover the Dataiku Cloud Terms, the Data Processing Addendum, the contents of the regional local law addenda beyond their existence, or terms negotiated in a separately signed agreement. It does not describe the pricing in any Order.